Property Management
Online Booking Platforms
We use the most up to date rental software that is compatible with all major booking platform available (example: Airbnb, VRBO, Home Away) in order to market your property to its maximum potential.
Owner Communication
Through our owner software, you have the ability to see your current earnings, book your personal reservations, make maintenance requests, communicate with management, and more.
Revenue Management
We have a customized vacation rental software system that creates seasonal pricing structures and comparable rates to stay competitive with the industry for the best return on your investment.
Customer Service
Our staff is dedicated to providing a superb guest experience. We apply proactive measures with specialized crews for housekeeping, real estate, concierge services (new), maintenance, & general guest requests.
It’s no surprise that in just two years, Southern Charm Retreats has doubled our property management intake of Lake Norman waterfront properties. As the growth continues, so does our business! We have now expanded into boat rentals, concierge services, and event/venue relationships to make sure our guests are fully accommodated.